About Our Staff
Jorge Cordero, M.S – Owner/President
Jorge is the President and Co-owner of Home Care Assistance of Naples and Fort Myers. His role is to ensure that HCA’s systems, vision, and strategies are customer-centric and always adapting to the changing needs of senior care.
Jorge brings 15 + years of Software Development experience, and over 20 years of Management experience to oversee the day to day operations of the company. Jorge is actively involved in all aspects of the business.
He oversees caregiver quality assurance, case management, advertising, public relations as well as business development. His passion for elder care comes from a deep-rooted cultural tradition of honoring and respecting elders.
Monica Cordero, M.S.Ed – Owner\Director of Client Services
Monica is the Director of Client Care Services and Co-owner of Home Care Assistance Naples and Fort Myers. Monica’s passion for caregiving began, as it does for many, from personal experience. Monica realized the need for quality caregiving when she spent months in the hospital looking after her mother.
Monica uses her personal experience as well as her 15 years of teaching experience to guide her in providing the best care for our clients. She focuses on conducting in-depth client assessments and provides ongoing case management which includes weekly communications with clients and caregivers. Monica also enjoys educating the community on ways to improve the quality of life for older adults.
Renee King-Mathis – Employee Care Manager
Renee is the Employee Care Manager committed to caregiver development, retention, development and ensuring operations are compliant with local regulations and HCA standards.
Renee graduated from American University with a Bachelor of Arts in Political Science and can be throughout the office supporting all departments.
Renee really loves the positive energy and enjoys working with a team where we are committed to changing the way the world ages!.
Shelby Genest, BSN – Client Care Manager
Shelby is one of our Care Managers with a Bachelor of Science degree in Nursing. After acting as a floor nurse for more than 18 years, she has found her true passion in geriatric case management. She enjoys her interactions with her clients and strives to make a difference in their lives everyday. Whether it’s helping to find that perfect match in a care provider, offering a listening ear, or even just spending time quietly putting a puzzle together, she can often be found at her clients side. She is thrilled to be helping to “change the way the world ages” and honored to be part of your Fort Myers Home Care Assistance team.
Melanie Gennari – Client Care Manager
Melanie is one of our Care Managers, she holds a Bachelor of Arts degree in Psychology.
Melanie was a practicing addictions counselor for many years before moving to Florida.
Personal family experiences led her to Home Care Assistance where she is committed to “changing the way the world ages” and enriching the lives of her clients.
Laura Helfrich – Client Care Manager
Laura is our Care Manager for Lee County.
She has many years of experience in customer and community service. Laura originally comes from northern Illinois where she has worked with individuals and families affected by cancer and also with veterans.
Personal experiences have led her to be committed to helping clients live as independently as possible with dignity and respect. With the positive and dedicated energy Home Care Assistance has, it has been a great fit for Laura.
Nancy Stephens – Staffing Coordinator
Nancy is one of our staffing coordinators. She comes from a background advocating for individuals and families.She holds a Bachelor of Arts in Psychology with a concentration in Applied Psychology. Nancy is service oriented and committed to building resiliency. She focuses on matching every client and caregiver based on specific needs. Her goal is to support all clients and caregivers and improve their quality of life.
Donna Marie Melendez – Staffing Coordinator
Donna Marie is our Staffing Coordinator for Collier County. She holds an Associates Degree in Early Childhood Education.
She has extensive experience in providing excellent service to clients. Donna Marie works hard to meet the needs of our clients as well as caregivers.
Melsys Fernandez – Recruiting/Staffing Coordinator
Melsys is a Recruiting and Staffing Coordinator.
She is originally from New York City. While in New York, she worked for both the private sector and local government for many years, assisting the Homeless Population. Melsys has over 10 years of experience in the management of hospitality personnel. She enjoys being part of the family-oriented environment in Home Care Assistance and looks forward to excelling in the recruiting and retention of great caregivers in Lee and Collier counties to serve our precious aging population.
Aaron Zimmerman – Executive Assistant
Aaron is our Executive Assistant and Office Administrator. He holds a Bachelor of Arts in Political Science. Aaron has years of experience in the business world. He recently relocated from the Chicagoland area to enjoy the Florida life.
Aaron enjoys being part of the team at Home Care Assistance of Naples and giving excellent support to staff, clients, and caregivers.